Comments on: Reliance Broadnet (Wimax) Billing woes

By: khilap

khilap — Wed, 27 Jan 2010 18:31:55 +0000

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By: dariazem

dariazem — Thu, 31 Dec 2009 10:55:25 +0000

На авторизированной торговой площади строительных материалов с возможностью моментальной доставки, выполняется розничная продажа фасадные штукатурки.

By: Alexis Fernando

Alexis Fernando — Sat, 24 Oct 2009 19:50:30 +0000

Hi, Prateek!
Hope you are in good health.

I am Wimax customer, and I had posted a comment sometime before 2 September 2008. I am unable to check it out here, today. I really need the complete set of comments (best, until today) that have been made against this post. I am going thro’ some difficult times with the billing issue, and partly because of the Usage Tracker application in the broadnet user portal.

Please help at the earliest. Greatly appreciate your time.

By: Zulfikar

Zulfikar — Thu, 09 Jul 2009 11:02:35 +0000

Hello Guys

Reliance wimax Cheat ,fraud, and what not these guys say we are the indias best network and cutomer satisfier BULLSHIT.

I bought a connection a reliance Wimax of 1000 KBPS and the sales person told me that you can migrate the plan after your information is updated on the customer service representatives system this took me 3 week with every day calling them and asking if my details are updated on their system then the CSR make false commitment about 24/36/7 hours this will be done but no ones bother to return the call.
Finally after 3 weeks these guys do the updation of my detail on their system (these guys dont work they sleep in the office) then i ask the CSR can i migrate the plan from 1000 KBPS to 400 KBPS with 999 unlimited rental she says no u cannot do so we have changed our policies and rules for the same you can only buy a quarterly plan u pay 8000 and u use our services for a year i said thats bad i want a monthly plan you are suggesting me a Yearly plan with you plans and policies changing according to their requirement.

These guys simply give you the connection and harress you day and night no ones here to help you guys so the simple fact is DONT BUY RELIANCE PRODUCTS FOR SURE and the SALES REPRESENTATIVE WHO ARE WORKING WITH THEM THEY ARE SAYING THE RELIANCE ADAG IS A FRAUD.

By: satish

satish — Thu, 02 Jul 2009 17:32:51 +0000

Hi All,
I am a successful victim – Means penalized by the harassment of so called India’s best connectivity Reliance Wimax but came out clean. They have a very big communication problem, they don’t interact within their team, one team is for billing, another for complain another for satisfying customers, i must say a very good initiative but whats the point if they cant deliver- In fact dont be surprised if people keep calling you again and again have a nice time with them or blast them off. I think Mr. Anil should rethink what he is giving. So for all the above issues related to billing there is only one way you may solve your issues, write a letter (forget this email and electronic media, their email will bounce !!!! Try it!!!!) and register it to their main office and nodal office. Further send a copy to the Dot Grievance service and TRAI. Then you see things falling in place.Remember you will get a so called legal notice from one SA Associates if your are in Bangalore (God knows what kind of advocates these people are) anyways which is another joke. They will file a case on a person who had disconnected the connection and service – I have informed TRAI on this wonderful notice which i received.

So all my dear friends, as long as you are with reliance they will charge you whatever they give you need to be happy, further if you disconnect still they will charge you further a legal notice for non payment. So be prepared, if you follow my above instructions your issues will be resolved. Let DoT and TRAI team be aware of your problems….make the best use of these departments who are really helpful to help people like us.

By: Mohan

Mohan — Sun, 03 May 2009 12:26:02 +0000

Hi,guys currently i am using bsnl 500 plan but ,i really need to upgrade to wireless now can any one suggest me….reliance or tata indicom (chennai), pls i need contact details.
mohanraj.k@live.com

By: Chakri

Chakri — Tue, 27 Jan 2009 17:40:08 +0000

Hi,
Please know the process, how to cancel or else you people need to suffer alot with billing and legal notices…..

I have requested for cancellation of wifi and requested for collection of instrument but till today they have not settled my bill…..
so beaware with reliance wifi …

By: swapnil

swapnil — Mon, 15 Dec 2008 15:02:42 +0000

hello mr prasad.i have reliance wi-max for the last 7 months and my experience with reliance wi-max in mumbai has been good except on one occasion where i migrated from one plan to another and i would get the speed of the old plan due to wrong configuring of a uneducated network engineer but that problem also got solved in 2-3 months when the network engineer got changed apart from that i have had no problems with speed,conectivity or billing.but my advise to anyone going for reliance wi-max in mumbai would be go for the connection only if the uplink and downlink frequency is greater than or equal to 17 at your place or you will have frequent speed and conectivity problems this suggestion is only for people opting for reliance wi-max in mumbai.

By: prasad

prasad — Mon, 15 Dec 2008 14:33:40 +0000

hi i am frm mumbai, iwant to go fr wimax connection, can anybody frm mumbai can give the feedback abt this wimax broadband. pls kindly mail to me. i am wating fr reply…..

By: Pramod

Pramod — Thu, 11 Dec 2008 16:42:29 +0000

I finally got in contact with Field Engineer : (Swamidham) Datta Panchande 9373899005 the guy who filled my activation form incorrectly. He told me i’ll get the connection on monday and then too i waited and called him on tuesday and he said sorry for the inconvenince and i’ll be getting the refund within the 45 days of deactivation and and the money again if i want the connection, then i told him i’ll call him after i get the refund therefore he has a good reason to tell me to pay the money again i cant call until i get the refund. so this how Anil Derubhai Ambani earns money and he got rich …what to do i lost the money and got the reliance antenna as the customer care and even the guy who setup the antenna say that i dont have the antena at my place. i wonder what is that white box on my terrace and a modem connectecd to my pc